So You Want To Be A Healthcare Value Network Member? Ideas Are The Beginning Of “Improve”

I had the good fortune to visit a few of our Healthcare Value Network member organizations this past week.  After doing some work with Tucson Medical Center, I had the opportunity to stop in and [...]


This Year’s Deming Research Paper – Current State of Understanding (or Misunderstanding) Variation

Last year I presented a paper at the 20th Annual International Deming Research Summit on the topic of “UNDERSTANDING AND APPLICATION OF DEMING’S SYSTEM OF PROFOUND KNOWLEDGE IN HEALTHCARE: [...]


Innovation and Deming’s System of Profound Knowledge

Here’s a compilation of some of my tweets from this year’s Annual Deming Conference in Los Angeles, CA. My top 5 take-aways from this terrific conference: 1. Paula Marshall, CEO at [...]