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Critical Mass and Circle of Influence

Here’s another epiphany from last weekend’s Deming Institute Conference.  If you agree that new thinking and behaviors are required to achieve sustainable improvement in the results [...]

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If you see reasonable people doing stupid things, look at the reward system

I had the good fortune at attend the 2016 Deming Institute Conference in East Lansing, Michigan this past weekend.  There were many great speakers.  During a panel discussion, David Langford made [...]

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A Way to See Dr. Deming’s System of Profound Knowledge in 3 Dimensions

I had the good fortune to attend the Annual Deming Institute Conference this past weekend. It was hosted at the Michigan State University. The title of the program was “I Make No Apologies [...]