F O U N D A T I O N S
We share our current thinking about “deploying a cultural transformation” based on the knowledge and contributions of many thought leaders, as well as observing patterns in organizations from many industries that are attempting and succeeding at a cultural and management transformation.
Systems By Design
We share our current thinking about adjusting systems in order to deliver the intended ideal behaviors as well as desired outcomes. Learn about the IEX System Standard that we teach in our "Systems By Design" workshop, and use in our approach to deploying a sustainable culture of continuous improvement.
True, True North
As organizations are trying to pursue what is being called "True North," we have have noticed that the focus is on "results." While it is important to achieve desired results, this definition of True North is incomplete. We describe what we call the "SEE-DO-GET" relationship which includes a focus on purpose a well as understanding and modeling ideal behaviors
Side (by Side) Management
One of the artifacts from the industrial or “machine” view of management is the image of the organization as a hierarchy. Phrases like “top-down” and “command and control” are associated with this image. However, the hierarchy structure itself (one connected to few, connected to many) has tremendous utility and usefulness in the world we are moving toward. The emerging style of management can use this familiar structure simply by turning it on its side. We call this evolving style “Side (by Side) Management.”