R E S E A R C H
We continue to study and test the utility of our model, by working in collaboration with organizations who are applying the model.
Together, we are studying data in 4 indices:
Each index has one "primary question" - dependent variable, and several "sub questions" - independent variables.
The sub questions identify key behaviors related to guiding principles for that dimension.
We are interested in two aspects of each subquestion: 1) How close are we to the ideal? and 2) Are we moving closer to, or farther away from the ideal?
We gather data through simple on-line surveys to participating organizations every six months. The data can be analyzed by responses from: 1) Leaders (CEO and direct reports), 2) Managers (reporting to Leaders), 3) Front Line and any other group that the participating organization wants to track. The organization may also wish to measure results from model cell or learning areas. We can accommodate that.
There are multiple ways that data from the surveys can be presented and analyzed for use by the participating organizations. Below are some examples.
The graph on the right shows data for the "Alignment" index from a group of Leaders at one organization.
The results from the "primary question" (dependent variable) is shown on the far left. For each of the sub questions (independent variables) we can view result for A (how close to the ideal) and B (moving closer-to or farther-away).
In this application, the survey instrument is being used as a kind of current state assessment. Some questions that can be answered:
1) What is our level of agreement around the primary question?
2) Which systems show behaviors that are closest to the ideal?
3) Which systems show the largest gaps from ideal?
4) Which way are these systems moving? Closer to or farther away from ideal?
5) Is there any evidence of special cause variation (by person or by system)?
The graph on the right shows a high-level view of the responses from a group of managers in an organization. With this view, they can see a summary of the level of agreement on the 4 primary questions: alignment, enabling, improvement and results. Some questions that can be answered:
1) Which index shows the strongest level of agreement?
2) Which index shows the lowest?
The graph on the right shows how the managers can dig deeper by looking at the responses for the sub-questions (independent variables). This graph shows the average responses for the questions with the biggest gap from the ideal state for each of the 4 indices.
The three graphs below show how an organization can understand process over time using data from the Alignment index as an example.
The two graphs below show the difference between "learning (or model cell) areas" using data from the Enabling index as an example.