Max is a managing partner at the Institute for Enterprise Excellence (IEX) and a member of the Continuous Improvement Advisory Council at Intermountain Healthcare (IHC). Formerly the Director of Education at the Shingo Institute, Max designed the foundational courses, certified the first 50 licensed affiliate trainers and helped to establish the business model. As a speaker, leadership coach and trusted partner, Max works with many global organizations to create sustainable and meaningful results.
Over the past twenty years, Max has made nearly three thousand presentations and met with leaders in locations all around the world. He’s taken clients rappelling off the Great Wall of China, facilitated at the Parliament of World Religions Conference in Spain, and spoken in hundreds of cities including Athens, Bangalore, Beijing, Dublin, Hong Kong, The Hague, Mumbai, Paris, New York, Shanghai, Singapore, Toronto, Vancouver, and Sydney . . . Nebraska.
Max regularly presents at one of GE’s highest-rated leadership programs sharing insights from his book, “Leadership Vertigo: Why Even the Best Leaders Go Off Course and How They Can Get Back On Track.” He is a recommended “all-star” keynote speaker from the International Association of Business Communicators and his keynotes consistently receive rave reviews from clients like: 3M, General Motors, American Express, Southwest Airlines, The Nature Conservancy, HSBC and the Canadian Federal Government.
He has a certificate in Leadership Coaching from Georgetown University, a master’s degree in Organizational Learning from George Mason University, and graduated magna cum laude from Brigham Young University. He also speaks Mandarin Chinese after seven years of living in Taipei and Shanghai.
Max and his wife, Sally, are the proud parents of two amazing kids.