We host webinars to showcase and share the various applications of the model for enterprise excellence. These interactive webinars provide an opportunity for people from any industry to share and discuss real life applications of the model so that everyone can learn about and apply the principles of enterprise excellence.
A list of upcoming webinars is provided below, as well as links to recordings from previous webinars. If you would like to host a webinar on a topic of application of the model, contact Mike Stoecklein.
Friday, January 26, 2017, 12:00 pm CT - Kevin McNamara, CEO at TIDI Products will be discussing "Leader Standard Work." Learn more by going to this link: Leader Standard Work
Friday, February 23, 2018, 12:00 pm CT - We'll review the key concepts and lessons learned from the IEX webinars that we've hosted in 2016 (and before). Learn more by going to this link: IEX Webinars Year In Review
Dan Markovitz describes "The Fit Organization." View the webinar recording by going to this link: Fit Organization
"Reducing Catheter-Associated Urinary Tract Infections (CAUTI) at Hennepin County Medical Center. View the recording by going to this link: Reducing CAUTI.
Overview of our eleventh white paper "Side (by Side) Management." View the recording by going to this link: Side (by Side)
"Leader Standard Work" presented by Lorra Browne. View the recording by going to this link: Leader Standard Work
"Pracademic's Guide to Strategy Deployment - Part 2." Jeff Hunter joins the conversation and provides valuable guidance. View the recording by going to this link: Pracademic's Guide Pt.2
We summarize the most recent versions of our IEX white papers. View the recording by going to this link: IEX White Papers
"Lean Mindsets, Management System and Methods" presented by Christian Weidner. View the recording by going to this link: Lean M, M, M.
Learning continuously means "unlearning" as well. Sometimes it is better to know less, rather than so much that isn't so. View a short recording by going to this link: Unlearning
Evan Lewis and Holly Muller describe the strategy room that helps them guide the strategic and daily management systems at Gulf Coast Medical Center in Fort Myers, FL. View the recording by going to this link: Strategy Room
"Natural Leadership" presented by Lewis Frees. View the recording by going to this link: Natural Leadership
"Unlocking the Habit Code" featuring Mike Grogan. View and listen to recording by going to this link: Unlocking the Habit Code
"Pracademic's Guide to Strategy Deployment - Part 1" Watch the recording by going to this link: Pracademic's Guide
The Power of Vulnerability in Coaching" featuring Debbie McAllister, Hansei Coaching. Watch and listen to recording by going to this link: Vulnerability in Coaching A copy of Debbie's slides can be found at this link. Debbie is also providing copies of 2 resource documents: vulnerability agreement and vulnerability practice experiment.
"Lean in Rural Health - Tiered Communication" featuring Lisa Radtke, Susan Heitman and Dave Rooney, Winneshiek Medical Center. Watch and listen to recording by going to this link: Lean in Rural Health
We have met the enemy, and it is us. Our best efforts can make matters worse when we don't understand systems thinking. Unintended consequences are inevitable, but how do we minimize them? The actions we take today, will have consequences for results we see in the future. The issues we see today, can often be traced back to our actions in the past. If you wanted to reduce "systems thinking" down to the simplest-possible view, it might look something like this: Systems Thinking
"System Design and Redesign" featuring Glen Barfknecht, Paul Olson and Sid Srinivasan. View and listen to the recording by going to this link: System Redesign
"A Rehab Story: From Rogue Huddlers to Model Cell": Presented by Sarah Groux, Winneshiek Medical Center, Decorah, IA. View and listen to the recording by going to this link: Lean Rehab
"Mindfulness In the Lean Journey: Research and Applications" presented by Rafael Rojas, Providence Health & Services, Torrance, CA. View and listen to the recording by going to this link: Mindfulness
"Improving Health Plans - ReThinking at HAP - A Continuous Improvement (CI) Journey" featuring Michael Shea, Manager, Continuous Improvement, Health Alliance Plan. Access the recording by going to this link: Improve Health Plans
"Systems Thinking: Key Concepts and Case Studies - Part 1" featuring Dirk van Rossum, NCH Healthcare, Naples, FL. Access the recording by going to this link: Systems Thinking Part 1
Dr. Deming's "System of Profound Knowledge" can be seen in a 3-dimensional model. Learn more by going to this link: 3D SOPK
John Collodora and Tyler Pulkrabek from HealthEast Care System in St. Paul, MN share their approach to strategy deployment and some important lessons learned and advice for others: Strategy Deployment
We share the current state of our research on our sustainability, velocity and deployment models. We have applied this mythology with great results in multiple organizations across several industries. IEX Research
Emotional Intelligence (EQ) and Emotional Contagion are two of the most important concepts that leaders and managers must understand in order to create the necessary environment and relationships for continual improvement. Dan Lent-Koop explains and illustrates these important concepts. Emotional Contagion
Understanding and managing variation is one of the important principles of enterprise excellence. Watch and listen to this recording of "The Real Lessons of Dr. Deming's Red Bead Factory" at this link: Red Bead Factory
The annual performance evaluation system seems to be imbedded in the prevailing style of management, but this seems to be changing. Learn more by going to this link: Performance Evaluation
Pascal Dennis provides his thoughts and advice on the important topic of "strategy deployment" in particular as it relates to healthcare organizations. Learn more by going to this link: Pascal Dennis on Strategy Deployment
Dr. Ed Chaplin from Scripps Health explains why Knowledge Management is THE Core Competency for Healthcare organizations. Learn more by going to this link: Knowledge Management
There is a new paradigm replacing the "machine view" of the world. We discuss this new world view and the implications for health care. Learn more by going to this link: Paradigm Shift in Health Care
Many people have never learned about variation and how to react to and manage it, making matters worse about 80 percent of the time. Learn more about this important principle by going to this link: Understanding and Managing Variation
A summary of the presentation at the 2015 Deming Research Seminar: Understanding and Misunderstanding Variation in Healthcare