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October 2013

Understanding and Managing Variation

October 13, 2013 @ 12:00 pm - 1:00 pm
understanding and managing variation

Many people have never learned about variation and how to react to and manage it, making matters worse about 80 percent of the time.

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February 2015

Pascal Dennis on Strategy Deployment in Healthcare

February 2, 2015 @ 12:00 pm - 1:00 pm
strategy deployment

Pascal Dennis provides his thoughts and advice on the important topic of "strategy deployment" in particular as it relates to healthcare organizations.

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March 2015

Understanding and Misunderstanding Variation

March 24, 2015 @ 12:00 pm - 1:00 pm
Understanding and Misunderstanding Variation

This is the webcast from Mike Stoecklein's presentation at the 2015 Deming Research Seminar: Understanding and Misunderstanding Variation in Healthcare

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June 2015

Understanding and Misunderstanding Variation in Healthcare

June 25, 2015 @ 8:00 am - 5:00 pm
Understanding and Misunderstanding Variation in Healthcare

A summary of the presentation at the 2015 Deming Research Seminar:

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July 2015

Paradigm Shift in Healthcare

July 23, 2015 @ 12:00 pm - 1:00 pm
paradigm shift in healthcare

There is a new paradigm replacing the "machine view" of the world. We discuss this new world view and the implications for health care.

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September 2015

Knowledge Management THE Core Competency for Healthcare Organizations

September 30, 2015 @ 12:00 pm - 1:00 pm
Knowledge Management THE Core Competency for Healthcare Organizations

Dr. Ed Chaplin from Scripps Health explains why Knowledge Management is THE Core Competency for Healthcare organizations.

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June 2016

Lessons from Dr. Deming’s Red Bead Factory

June 27, 2016 @ 12:00 pm - 1:00 pm
Dr. Deming's red bead factory

Mark Graban and Mike Stoecklein provide a webinar hosted by the Healthcare Value Network on the real lessons of Dr. Deming's famous red bead factory demonstration on the principle of understanding and managing variation.

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IEX Performance Evaluations – How Is This Still a Thing?

June 29, 2016 @ 1:00 pm - 2:00 pm
performance evaluation system

Clark Carboneau, Hal Moran and Mike Stoecklein discuss their research and findings on the question about why performance evaluations still exist and persist in companies.

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July 2016

Emotional Contagion in the Workplace Featuring Dan Lent Koop

July 30, 2016 @ 12:00 pm - 1:00 pm
IEX Team

Emotional Intelligence (EQ) and Emotional Contagion are two of the most important concepts that leaders and managers must understand in order to create the necessary environment and relationships for continual improvement. Dan Lent-Koop explains and illustrates these important concepts.

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August 2016

IEX Webinar Research On Our Model Applications and Learnings To Date

August 19, 2016 @ 8:00 am - 5:00 pm
IEX Research Model

We share the current state of our research on our sustainability, velocity and deployment models. We have applied this mythology with great results in multiple organizations across several industries.

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September 2016

Dr. Deming’s “System of Profound Knowledge”

September 19, 2016 @ 12:00 pm - 1:00 pm
Dr. Deming's "System of Profound Knowledge"

Dr. Deming's "System of Profound Knowledge" can be seen in a 3-dimensional model.

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Healtheast Strategy Deployment

September 30, 2016 @ 12:00 pm - 1:00 pm
healtheast strategy deployment

John Collodora and Tyler Pulkrabek from HealthEast Care System in St. Paul, MN share their approach to strategy deployment and some important lessons learned and advice for others:

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October 2016

“Systems Thinking: Key Concepts and Case Studies – Part 1”

October 23, 2016 @ 8:00 am - 5:00 pm
"Systems Thinking: Key Concepts and Case Studies - Part 2" featuring Dirk van Rossum, NCH Healthcare, Naples, FL.

"Systems Thinking: Key Concepts and Case Studies - Part 1" featuring Dirk van Rossum, NCH Healthcare, Naples, FL.

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November 2016

“Improving Health Plans – ReThinking at HAP – A Continuous Improvement (CI) Journey”

November 4, 2016 @ 12:00 pm - 1:00 pm
ReThinking at HAP - A Continuous Improvement (CI) Journey hosted by Michael Shea

"Improving Health Plans - ReThinking at HAP - A Continuous Improvement (CI) Journey" featuring Michael Shea, Manager, Continuous Improvement, Health Alliance Plan.

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“Mindfulness In the Lean Journey: Research and Applications”

November 11, 2016 @ 12:00 pm - 1:00 pm
Mindfulness In the Lean Journey

"Mindfulness In the Lean Journey: Research and Applications" presented by Rafael Rojas, Providence Health & Services, Torrance, CA.

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December 2016

Rogue Huddlers to Model Area

December 16, 2016 @ 12:00 pm - 1:00 pm
Rogue Huddlers to Model Area - Rehab Dept at Winneshiek Medical Center

Rogue Huddlers to Model Area - Rehab Dept at Winneshiek Medical Center

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February 2017

Dominoes – The Essence of Systems Thinking

February 9, 2017 @ 12:00 pm - 1:00 pm
dominoes - the essence of systems thinking

We have met the enemy, and it is us. Our best efforts can make matters worse when we don't understand systems thinking. Unintended consequences are inevitable, but how do we minimize them? The actions we take today, will have consequences for results we see in the future. The issues we see today, can often be traced back to our actions in the past.

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“Systems Thinking: Key Concepts and Case Studies – Part 2”

February 9, 2017 @ 12:00 pm - 1:00 pm
"Systems Thinking: Key Concepts and Case Studies - Part 2" featuring Dirk van Rossum, NCH Healthcare, Naples, FL.

"Systems Thinking: Key Concepts and Case Studies - Part 2" featuring Dirk van Rossum, NCH Healthcare, Naples, FL.

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“Strategy Execution and Strategy Deployment” featuring Ajay Raikar

February 21, 2017 @ 12:00 pm - 1:00 pm
Executing Strategy and Strategy Deployment

"Strategy Execution and Strategy Deployment" featuring Ajay Raikar, President, Partners in Business Excellence.

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March 2017

“Lean in Rural Health – Tiered Communication”

March 10, 2017 @ 10:00 am - 1:00 pm
IEX webinar Winneshiek Medical Center

"Lean in Rural Health - Tiered Communication" featuring Lisa Radtke, Susan Heitman and Dave Rooney, Winneshiek Medical Center.

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The Power of Vulnerability in Coaching, Deb McAllister

March 31, 2017 @ 12:00 pm - 1:00 pm
The Power of Vulnerability in Coaching

Our ability to be open and vulnerable establishes a deeper level of trust as well as a comfortable, honest environment for leaders who are on their journey to transform. By sharing our own vulnerability, we allow ourselves to fully "show up" as a leadership Coach. Additionally, it allows us to better coach leaders toward becoming vulnerable themselves.

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April 2017

IEX Webinar One Piece Patient Flow Dr Sami Bahri, DDS

April 28, 2017 @ 12:00 pm - 1:00 pm
One Piece Patient Flow Dr Sami Bahri, DDS

Dr. Sami Bahri, DDS is the "First Lean Dentist" and shares his insights on the application of lean thinking principles to dentistry.

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May 2017

“Pracademic’s Guide to Strategy Deployment – Part 1”

May 26, 2017 @ 12:00 pm - 1:00 pm
Pracademic's Guide to Strategy Deployment

This Institute for Enterprise Excellence (IEX) webinar describes some of the key lessons learned about Strategy Deployment.

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June 2017

“Unlocking the Habit Code” featuring Mike Grogan

June 16, 2017 @ 12:00 pm - 1:00 pm
The Habit Code

Friend and colleague Mike Grogan describes what he has learned and wants to share on the fascinating topic of successful habit creation. Mike is offering to give his new book "Unlocking the Habit Code" to anyone and everyone. Learn about that in this recording.

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July 2017

“Natural Leadership” presented by Lewis Frees

July 21, 2017 @ 12:00 pm - 1:00 pm
Natural Leadership

There is a form of leadership that largely goes unrecognized and untapped in most organizations. This form of leadership is Natural Leadership and can be practiced by anyone from anywhere at any time. Natural leaders foster beliefs, attitudes and behaviors in the people with whom they work that create high engagement, great patient experience and patient safety.

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“Lean Mindsets, Management System and Methods”

July 28, 2017 @ 12:00 am
Mindset, Management and Methods

Christian Weidner shares an approach to understanding what Lean is by thinking of it as a system made up of a Mindset, a Management approach, and Methods. Christian shares thoughts on each of these areas and share experiences derived from over 25 years of helping a wide variety of companies within many industries to understand and adopt Lean.

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Evan Lewis and Holly Muller describe the strategy room

July 28, 2017 @ 12:00 pm - 1:00 pm
the strategy room

Evan Lewis and Holly Muller describe the strategy room that helps them guide the strategic and daily management systems at Gulf Coast Medical Center in Fort Myers, FL.

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August 2017

Learning continuously means “unlearning”

August 8, 2017 @ 12:00 pm - 1:00 pm
Learning continuously means "unlearning"

"Learn Continuously" is an enabling principle of enterprise excellence, along with "Respect Every Individual" and "Lead With Humility." Learn more by going to this link to one of our white papers: http://bit.ly/enableprinciples4

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We summarize the most recent versions of our IEX white papers

August 13, 2017 @ 8:00 am - 5:00 pm
updated IEX White Papers

A summary of the eleven white papers we have written that describe our sustainability and velocity models and extensions of the model applied in multiple uses.

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“Pracademic’s Guide to Strategy Deployment – Part 2.”

August 18, 2017 @ 12:00 pm - 1:00 pm

We cover part 2 of some key lessons about strategy deployment. Jeff Hunter joins the conversation and shares his thoughts on the topic.

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September 2017

“Leader Standard Work” presented by Lorra Browne

September 23, 2017 @ 12:00 pm - 1:00 pm
Leader Standard Work Example

Lorra Browne, from MemorialCare Health System in California discusses learning and reflections on Leader Standard Work

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November 2017

Overview of our eleventh white paper “Side (by Side) Management”

November 17, 2017 @ 12:00 pm - 1:00 pm
Side by Side

We discuss some of the key concepts and contributing thought-leaders from our recent white paper "Side (by Side) Management"

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IEX Webinar Reducing CAUTI at HCMC

November 21, 2017 @ 12:00 pm - 1:00 pm
Keep calm and Prevent CAUTI

Leaders and clinicians at Hennepin County Medical Center describe their successful efforts to reduce and sustain the improvement for Catheter-Associated Urinary Tract Infections.  

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December 2017

Dan Markovitz describes “The Fit Organization”

December 8, 2017 @ 12:00 pm - 1:00 pm
Dan Markovitz describes "The Fit Organization

Why do companies invariably fail in their pursuit of operationalexcellence? The same reason people fail to trim fat through exercise.They don’t do it. They try to squeeze it into their schedule; they don’t make it part of their schedule. And, inevitably, it becomesless of a priority. In the same vein, too many business leaders seeprocess improvement as a project, something separate from the more“pressing” goals of profits and growth. That’s where they go wrong. And that’s where Building the Fit…

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January 2018

System Design and Adjust with Mayo Clinic Franciscan

January 12 @ 12:00 pm - 1:00 pm
System Design and Adjust with Mayo Clinic Franciscan

System Design and Adjust with Mayo Clinic Franciscan edited

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Leader Standard Work

January 26 @ 12:00 pm - 1:00 pm
Self Assessment Webinar

One definition of “standard work” is defined as “the agreement about the current best way to carry out a process.” Leaders and managers have standard work as well. Kevin McNamara, CEO of TIDI Products has been experimenting with his standard work for the past several years. Kevin will share examples of his experiments and his current thinking on the topic in this free, 1 hour webinar. IEX Webinar - Leader Standard Work, Kevin McNamara Fri, Jan 26, 2018 12:00 PM…

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